Deliveries on Wednesday must be ordered Saturday at 5 pm.
If you are past our deadline times your order will be processed for the next available delivery on the day of the week you requested.
Of course it is! Simply send us an email to [email protected] with any special requirements that you may have (Paleo, IIFYM, coach designed plans etc) and we will work with you to provide your custom menu. Our Custom Plan fee is an additional ($50/wk) and all custom orders are delivered on Monday PM (unless otherwise arranged).
Our meals will remain fresh for up to 5 days. We recommend keeping them well chilled and heating properly before consuming. If you are wanting to freeze some meals, you do so at your own risk as the quality/taste may be compromised as the meals are prepared to eat fresh.
We do have an optional 'split delivery' that you may select if you would like your meals delivered in two deliveries for optimal freshness. (Highly recommended when ordering more than 5 days of food).
We will do everything possible to deliver your package to you. If a circumstance arises where your package cannot be delivered to you from our end (ie weather, traffic, mechanical issue etc.) we will either make an arrangement for another delivery (no charge of course) or a pick up within 48 hours. If this cannot be arranged we will credit your account. Sorry no refunds will be issued.